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Frequently Asked Questions

Everything you need to know about SereneSheets. Can't find your answer? Contact us anytime!

Yes. Every SereneSheets template works in both Google Sheets and Microsoft Excel. Most customers use Google Sheets since it's free with any Google account and works on any device without installing software — but the same file also opens directly in Excel if that's your preference.

Yes. Every template is designed for beginners — every formula is pre-built, so you just enter your numbers and the spreadsheet calculates the rest. No prior spreadsheet or Google Sheets experience is required.

Yes. All templates work on iPhone, Android, and tablets through the free Google Sheets or Excel mobile app, so you can update your budget on the go, not just on desktop.

Delivery is instant. Right after checkout, you'll get an email with your download link, and you can also access every purchase anytime from your account under Order History.

You get lifetime access. There are no subscription fees and no renewal costs — once purchased, the template and its download link are yours to keep and re-download whenever you need.

Future updates are included at no extra cost. If we improve a template you've purchased, you'll be notified and can download the updated version for free.

Yes. You can reach our team by email or live chat, and we typically respond within 24 hours on business days.

Yes. While designed for digital use, most templates are print-ready — use the print function in Google Sheets or Excel to get a physical version for pen-and-paper planning.

SereneSheets offers a 30-day money-back guarantee on every template, no questions asked. Contact us within 30 days of your purchase date for a full refund.

Each purchase is a single-user personal license for your own use. Sharing, reselling, or redistributing the file isn't permitted — to gift a template to someone else, purchase a separate copy for them.

Contact us through the contact page, email us at hello@serenesheets.com, or use the live chat widget on this page — our team is happy to help.